Commercial · Food premises · Strata

Commercial Pest Control

For a cafe, a restaurant or a strata building, pest control is not just comfort, it is compliance. A documented program with proper records is what stands between you and a failed food-safety audit. We service around your trading hours and give you the paperwork your auditor actually asks for.

Photo, commercial pest control job

Running a food business? See the documented, HACCP-aligned program with audit-ready records, serviced around your trading hours.

Commercial & food safety →
Scope

What this job includes.

  • Cafes, restaurants, food premises, retail and strata buildings
  • A scheduled program with documented service records
  • After-hours and before-open servicing so you keep trading
  • Records that stand up to a food-safety or HACCP audit
  • Rodent, cockroach, fly and stored-product pest management
Our system: A planned commercial program sized to the premises and the risk, with a documented schedule, service records and reporting suited to food-safety and audit requirements.
How we report it

The same 7 lines, every time.

Whatever the pest, your report splits the job the same honest way, so you can see exactly what you’re paying for.

The 7-line quote
  1. 1 Inspection first. We inspect the property and identify the actual pest, the entry points and the conditions feeding it, before we quote. Never a price over the phone.
  2. 2 Pest + severity named. What you have, how established it is and where it is active, written on the report. Not "general spray, she’ll be right".
  3. 3 Product named + APVMA reg. The exact APVMA-registered product and where it goes, named on the report. Child and pet safe once it has dried.
  4. 4 Re-entry + safety window. The exact drying and re-entry time, usually two to four hours, and what to wipe and what to leave afterwards.
  5. 5 Warranty term + re-service trigger. The warranty term and the exact trigger: active inside the term and we re-treat free, no six-week wait, no excuses.
  6. 6 Timber-pest check. Termites and timber pests flagged as their own line, because home insurance does not cover termite damage. An AS 4349.3 inspection or AS 3660 barrier if you need one.
  7. 7 Certificate + next inspection. The record of products applied, your certificate, and the honest re-treat date, most homes every six to twelve months.
If a quote doesn’t show these lines, you can’t compare it, and you don’t know what’s been cut.
How it runs

What happens, step by step.

1

Inspection + itemised report

We come out, identify the pest, the entry points and the conditions feeding it, then quote from what we actually find. Not a phone price.

2

The treatment plan

The pest and its severity, the APVMA-registered product and where it goes, the re-entry time and the warranty, all written on the report you keep.

3

Booking, in writing

We confirm the date, the safety steps and the price on letterhead. No surprise call-out fees, no upsell sprung on the day.

4

Treatment day

Interior and exterior treated as planned, child and pet areas handled with care, food surfaces and pet bowls respected and covered.

5

Re-entry + aftercare

The exact drying time before it is safe to go back in, what to wipe and what to leave, and how long before the treatment fully works.

6

Warranty + next inspection

The warranty term and the exact re-service trigger, your certificate, and an honest re-treat date, usually six to twelve months out.

Licensed, covered, warranted

The paperwork behind the price.

QLD PMT-000000, Public liability to $20M + professional indemnity, and a 12-month re-service warranty, all in writing, all on request.

Nathan walks through exactly what’s covered, the licence you can verify, the cover that protects your home, and the warranty that names its own trigger instead of hiding behind “100%”.

The licence, the cover, the warranty, and how to check each one.
Proof, recent work

Commercial Pest Control jobs we’ve done.

Before
After
Cafe program, after hours, Broadbeach. Documented monthly program. Audit-ready records, zero closed trading days.
Before
After
Strata bin-room rodents, Robina. Secured baiting, entry-proofing, reported back to the committee. Resolved.
Questions, answered

Commercial Pest Control, common questions.

Will your program pass a food-safety audit? +
That is what it is built for. A commercial program comes with a documented schedule, service records for every visit, and the reporting an auditor expects to see. We set the frequency to your premises and your auditor’s requirements, so when the inspection comes you have the paperwork ready rather than scrambling for it.
Can you service us outside trading hours? +
Yes. For cafes, restaurants and retail we service before you open or after you close so customers never see it and you never lose trade. We agree the schedule with you up front and work around your busy periods.
How often does a commercial premises need servicing? +
More often than a home, because the stakes and the activity are higher. Food premises are typically on a monthly or quarterly program depending on the type of business, the history and the auditor’s requirements. We will recommend a frequency based on your premises rather than selling you a one-size schedule.
Do you handle strata and common property? +
Yes. We work with strata managers and bodies corporate on common-property pest management, with clear reporting back to the committee and scheduling that suits residents. We can quote per building and keep the records the committee needs.
What pests do commercial programs usually cover? +
Typically cockroaches, rodents, flies, ants and stored-product pests, the ones that threaten food safety and reputation. We scope the program to your specific risks, whether that is a busy commercial kitchen, a dry-goods store or a strata bin room, and document each.
Get started

Book an inspection, and get a quote you can actually read.

Tell us what you’re seeing. We’ll book an inspection and send a report that names the pest, the product and the warranty.

✓ QLD Health licensed✓ QBCC termite licence✓ Insured to $20M✓ 168 five-star reviews✓ 12-month re-service warranty
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