The Gold Coast pest control that inspects first, not over the phone.
Most pest jobs go wrong before anyone turns up: a price over the phone, a heavy spray, a vague guarantee. We inspect first, name the product on the report, and write down exactly what happens if they come back.
QLD Health licence QLD PMT-000000 Public liability to $20M + professional indemnity
Same-day inspections often available. We call or text back within a business day.
Pick the problem, we’ll inspect it before we quote.
Every service runs the same honest way: inspect first, name the pest and the product on the report, and write down the warranty.
Rodent Control
Mice and rats handled as a program: trapping and baiting plus sealing the entry points, so the next ones cannot follow them in.
Get a quote →Termite Inspection
A full timber-pest inspection and written report to AS 4349.3: active termites, damage, and the conditions inviting them.
Get a quote →Termite Management
A chemical or physical termite barrier installed to AS 3660, with the certificate, the durable notice, and the warranty in writing.
Get a quote →Commercial Pest Control
Cafes, restaurants, food premises and strata, on a documented program that holds up to a food-safety audit.
Get a quote →Or jump straight to your pest
A treatment that holds, and a termite job caught early, tell you everything.
What happens next, step by step.
Inspection + itemised report
We come out, identify the pest, the entry points and the conditions feeding it, then quote from what we actually find. Not a phone price.
The treatment plan
The pest and its severity, the APVMA-registered product and where it goes, the re-entry time and the warranty, all written on the report you keep.
Booking, in writing
We confirm the date, the safety steps and the price on letterhead. No surprise call-out fees, no upsell sprung on the day.
Treatment day
Interior and exterior treated as planned, child and pet areas handled with care, food surfaces and pet bowls respected and covered.
Re-entry + aftercare
The exact drying time before it is safe to go back in, what to wipe and what to leave, and how long before the treatment fully works.
Warranty + next inspection
The warranty term and the exact re-service trigger, your certificate, and an honest re-treat date, usually six to twelve months out.
The 7-line service report.
The whole category competes on the same words: 100% guarantee, licensed and insured, same-day. None of it is on the report. Here is everything that is on ours.
- 01 Inspection first
- 02 Pest + severity named
- 03 Product named + APVMA reg
- 04 Re-entry + safety window
- 05 Warranty term + re-service trigger
- 06 Timber-pest check
- 07 Certificate + next inspection
- 1 Inspection first. We inspect the property and identify the actual pest, the entry points and the conditions feeding it, before we quote. Never a price over the phone.
- 2 Pest + severity named. What you have, how established it is and where it is active, written on the report. Not "general spray, she’ll be right".
- 3 Product named + APVMA reg. The exact APVMA-registered product and where it goes, named on the report. Child and pet safe once it has dried.
- 4 Re-entry + safety window. The exact drying and re-entry time, usually two to four hours, and what to wipe and what to leave afterwards.
- 5 Warranty term + re-service trigger. The warranty term and the exact trigger: active inside the term and we re-treat free, no six-week wait, no excuses.
- 6 Timber-pest check. Termites and timber pests flagged as their own line, because home insurance does not cover termite damage. An AS 4349.3 inspection or AS 3660 barrier if you need one.
- 7 Certificate + next inspection. The record of products applied, your certificate, and the honest re-treat date, most homes every six to twelve months.
What you get from us
- ✓Inspection before any quote
- ✓Pest + severity named on the report
- ✓APVMA product named, safe once dry
- ✓Re-entry time written down
- ✓Warranty trigger stated, no waiting period
- ✓Termites and timber pests checked
- ✓Certificate + next inspection date
Cowboy tells
- ✕Price quoted over the phone, sight unseen
- ✕“General spray, she’ll be right”
- ✕“It’s safe, don’t worry”, no product named
- ✕“Stay out for a while”
- ✕“100% guarantee”, then “wait six weeks”
- ✕Termites never mentioned
- ✕Cash job, no paperwork
The one thing the cheap quote will not write down.
The worst pest-control stories all end the same way: pests back in weeks, told to wait, then nobody answers. Our warranty states the term and the exact trigger.
- !“Give it six weeks for the poison.”
- !“Now wait another three weeks.”
- ✕The call gets hung up.
- ✓It’s on the report: active in term.
- ✓We re-treat, free. No waiting period.
- ✓Same technician, same product.
We’ll tell you which service you actually need, not the biggest job we can sell you.
General pest treatment
Cockroaches, ants, spiders and silverfish. Interior and exterior, with the warranty written on the report.
Wrong when: the problem is rodents or termites.
Rodent program
Mice and rats: trapping and baiting plus finding and sealing the entry points, so they do not just come back.
Wrong when: crawling insects only.
Termite inspection
A full timber-pest inspection and written report to AS 4349.3: active termites, damage, and the conditions that invite them.
Wrong when: you just need a barrier installed.
Termite management
A chemical or physical termite barrier installed to AS 3660, with the certificate and the 12-month plus annual-inspection cover.
Wrong when: you only need the inspection first.
Pre-purchase inspection
An AS 4349.3 timber-pest report before you buy, so termite damage is the seller’s problem, not yours.
Wrong when: you already own and just need treating.
Work out the service, then see the range.
Two quick tools, no email wall, nothing stored: the service aid tells you whether you need a general treatment, a rodent program or a termite inspection, then the estimator gives an indicative band and decodes what a real quote for that job should itemise. Neither is a quote. Both end in a proper inspection.
Three layers, and what each one covers.
Our service warranty
Active inside the term and we re-treat free, no waiting period. General treatments carry 12 months; the exact term and triggers are written on your report.
Product / APVMA
We only use APVMA-registered products, applied as directed. The product and its registration number are named on your report, so you know exactly what was used.
Statutory (ACL)
Reasonable care and skill, and a service fit for purpose, under Australian Consumer Law. Always applies, on top of the two layers above.
From homeowners and businesses across the Gold Coast.
“Three quotes, Coastline was the only one that actually came out and inspected before quoting. The report named the product and the warranty. No surprises.”
“We had cockroaches back two weeks after a cheap spray from someone else. Nathan found the harbourage the other mob missed and it has been clear since. Wish we’d called him first.”
“Mud trails in the patio had us terrified. They inspected to the standard, found it early, and explained the barrier without any scare tactics. Calm and professional.”
Suburbs we cover across the Gold Coast.
No travel surcharge within 35km of Burleigh Heads.
Do we cover your area?
Enter your postcode for a quick answer. No surcharge within 35km of Burleigh Heads.
The seven questions every homeowner asks, answered once.
Nathan runs through cost, the guarantee, licensing, safety, how long it lasts, termites and DIY. Ten minutes here saves a phone-quote regret.
How much does pest control actually cost? +
Is the guarantee real, what if they come back? +
Are you actually licensed and insured? +
Do I have to leave the house, and is it safe for my kids and pets? +
How long does it last and how often do I need it redone? +
Do I really need a termite inspection, is it worth thousands? +
Book an inspection, and get a quote you can actually read.
Tell us what you’re seeing. We’ll book an inspection and send a report that names the pest, the product and the warranty.